To contact support, please prepare the following:

1) Your website address.
2) Screenshot of error or problem.
3) Description of the error or problem.
4) Data for access to the admin panel - username and password.

This will help solve the issue faster.

All the best,
Support team


How to update a WordPress theme via FTP?


Before updating the theme, be sure to backup your site and database! All changes previously made to theme files will be lost forever after the upload of new files.

You need:
- A zip archive with the new version of the WordPress theme.
- An FTP client (FileZilla, for example).
- Access (host, login, and password) to connect to your server via FTP.

You will need to download the zip file for your theme to your local computer before starting this process:

1) Connect to your hosting with FTP.
2) Navigate to the /wp-content/themes folder for your WordPress site.
3) Upload your theme to this folder.

Note: You'll need to unzip the file on your local computer, and then upload the unzipped folder of files.

When updating via FTP, posts, casinos, games, bonuses, pages, and theme settings will not be affected.

Detailed video tutorial